Terms & Policies

 

WORKSHOP POLICIES:

Multi-week workshops are pre-paid and no refunds will be awarded for missing classes or leaving the course mid-term. Refunds will only be awarded before term begins. If you cannot make a class, please inform your instructor and will organise the week to be credited in another class within the same term.
Payment plans can be organised by request, please contact us at studiocarragher@outlook.com

CANCELLATION POLICY:

Kids workshops during school terms are non-refundable once term begins, you can request a refund prior to the term beginning by contacting us. One day workshops will be refundable up to 48hrs before the workshop, to request any refund by emailing us at studiocarragher@outlook.com

SHIPPING INFORMATION

Package will be shipped off 2-3 business days after purchase and please allow another 3-5 business days to recieve package. Please Note that the shipping times and are an estimate and Studio Carragher is not responsible if your package comes at a later date. 

Flat rate - $5  for Australia Wide
International rate - $15 
Pick up from Studio - Free

DESVALIDO - Please be aware that our products in collaboration with the wonderful Australian brand Desvalido are made to order products when purchased online, this means it will be 2-3 weeks of processing and then shipped. 

RETURNS & EXCHANGES

We offer an Exchange of item if our product is not to satisfaction. If you wish to exchange an item you must return it to us asap.To do this, you need to email studiocarragher@outlook.com (within 10 days of receiving your purchase) before sending product back to us, also  informing us what item you want to exchange it for . Once approved you must post back your exchanging item . Please also tell us the reason for your exchange.